• You are very welcome to arrive from 11:00am; you can collect your keys & make use of our Car Park or leave your bags.
• We GUARANTEE Rooms to be ready from 3.00pm; or Check-in earlier, if your room is ready sooner.
• As a family business, we kindly ask for latest arrival by 7.00pm.
• We will make contact with you around 1 week prior to arrival, preferably via WhatsApp/Text, to check your ETA and ask that you keep us posted on the day.

We kindly ask for check-out by 11.00am.

If you are travelling by train, we can hold luggage until 5.00pm, with an agreed collection time. This may be earlier at quieter times.

We operate a strict No Smoking policy, including our Garden, Patio & Car Park; penalty charges apply.

Yes, our WiFi is secure and free to use.

Yes; please let us know details when you book, so that we are prepped for your arrival.

Double: 4ft 6 wide bed (Rooms 4,6,8)

King: 5ft wide bed (Rooms 1,2,3,5,7,10,12)

Super King: 6ft wide bed (Room 11) or

Twin: 3ft beds x 2 (Room 11)

We don’t; Bedrooms are located as follows; we are always happy to assist with luggage:-

1st Floor – 1 Full Set of Stairs - Rooms 2/3/4/5/6

2nd Floor – 2 Full sets of Stairs - Rooms 7/8/10

Room 1 – 6 Steps

Room 11 – 10 steps

Room 12 – 10 steps (plus spiral staircase within the room)

Not yet; many local facilities including at Booths & Broad Street Car Parks.

Only Rooms 5 & 12 offer a mini fridge for use during your stay.

Room 1, 2 & 12 have their own ironing facilities; other rooms can access shared ironing facilities during Reception hours.

No, we’re sorry.

We are unable to accommodate under 16’s.

All rooms are for double occupancy. Extra beds/cots cannot be supplied or brought with you.

Not from The Hideaway.

From 2026, we will only offer complimentary Cake to Direct Reservations.

Make sure that you can see the following in your browser:-www.thehideawayatwindermere.co.uk

The maximum number of Guests per booking is 6; we do not offer exclusive use or have wedding facilities.